Terms of Service

The Simple Terms

We believe in being as transparent as possible, and are proud of our long standing and frictionless client relationships. We offer a range of services and we will always detail these, either in our email conversations, in person, or over the phone before commencing. We’ll do our utmost to reach ours and your targets, whilst recommending improvements along the way. For our SEO clients, we will provide extensive reporting so you can see exactly how we are spending our time that you have paid for.

We will invoice for our services on a monthly basis, and our payment terms are within 30 days.

We are a relaxed company and do not tie our clients into long term contracts, but we do ask for this openness to be reciprocated and ask that clients give us 30 days notice to cease any services with us.

Now for the more technical explanation:

Mayfly Internet Marketing [Mayfly] agrees to supply the Services to the Client on the following conditions. These conditions are not an offer to provide service but a statement of the terms on which we will provide them.

Our Obligations

Mayfly shall provide the services using all reasonable care and skill in accordance with these conditions. Any dates specified by Mayfly for delivery of the Services and intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery will be within a reasonable time.

Mayfly shall keep in strict confidence all technical or commercial know-how, specifications and processes which are of a confidential nature and have been disclosed by the Client to Mayfly or its agents, and any other confidential information concerning the Client’s business or its products which Mayfly may obtain.

Mayfly shall restrict disclosure of such confidential material to such of its employees, agents or sub-contractors as need to know it for the purpose of discharging Mayfly’s obligations to the Client, and shall ensure that such employees, agents or sub-contractors are subject to obligations of confidentiality corresponding to those which bind the Client.

Client’s Obligations

The Client shall co-operate with Mayfly in all matters relating to the Services, provide in a timely manner such access to the Client’s website and data, as is requested by Mayfly and provide in a timely manner such information as Mayfly may request, and ensure that such information is accurate in all material respects.

Payment

Mayfly shall invoice the Client and the Client shall pay the Fees and any other charges due to Mayfly as per the invoice date. All Fees and other charges are subject to VAT.

If any sum due to Mayfly remains outstanding after 30 days from the invoice date then Mayfly may take legal action in order to recoup the outstanding fees.

Termination

To terminate the agreement, the Client must provide 30 days’ written notice to Mayfly for either the whole or any part of the Agreement.

Mayfly may immediately terminate the Agreement (or at its option, any part of it) by notice in writing to the Client if the Client fails to pay to Mayfly any sum due under the Agreement after the due date for payment.